Click Properties -> Tools and press Check Now (This option will check the drive for physical problems).In Windows 7/10, click Start -> Computer or This PC.Diagnose the hard drive health and repair The detailed guide for frozen hard drive data recovery will be provided in the Solution Three area. In addition, if your external hard drive spontaneously freezes up when copying files or Windows 7/ Windows 10 freezes up when copying files due to the problematic hard drive, you can only use the EaseUS data recovery program to automatically extract the files from the hard drive that is not currently accessible. In the final solution, reformatting a drive causes data loss, so make sure you copy as much data as possible, beforehand. Now, we're going to teach you how to apply the method in each solution in the list. Run EaseUS recovery software to scan and recover data first > Format the drive. Open Command Prompt as Administrator > Type E: chkdsk /f /r ( E is the external hard drive letter). Open File Explorer > Right-click external hard drive > 'Properties' > 'Tools' > 'Check Now'.
